Support Center

Log in to your whm>>Support>>Support Center

You can submit a support request to the cPanel customer service team through the support center. There are several alternate forms of help you may wish to peruse before you submit a support request:

• cPanel and WHM FAQ – Please use the online search facility in the online FAQ to see if your problem is listed.
• Support Forums – Search archives or ask questions at the cPanel support forums.
• Documentation – Please check the online cPanel and Web Host Manager documentation for help.

NOTE: cPanel support will not be able to answer questions about installing third-party software (Image Magick, pdf lib, etc.).

     Log in to WHM.

• Search Support Center in the search function on the left-hand side of WHM.
• On the next page, you can click on one or more available Resources section. You can view the cPanel & WHM Knowledge Base, Support Forums, WHM Documentation, cPanel Documentation, cPanel Release Notifications, cPanel News, and cPanel University.
• If you need to contact cPanel directly, click the Submit a Support Request link in the Contact cPanel section.

How to request support

• To request support, proceed to the I need help with an existing feature or technical issue section. Then, click on Get Started.
• You will then be redirected to cPanel’s login page. Log in using your email address and password associated with your cPanel.